FAQ

To begin a new investment with Phoenix Digital Trade, you first have to signup by clicking the signup button at the top of the page, then filling up your details in the signup form section. After creating a free account, you then have to select an investment plan of your choice and fund it. That's all. You can now start earning your profits.

There are no hidden charges when you invest with us or signup for a plan. All charges are factored into the plan pricing. This is our strategy for a simplified investment system.

There are no regional restrictions for investing in Phoenix Digital Trade. Anyone from any part of the world can create an account. Also, language is not a barrier as we have professional translators at hand. However, you must be at least 18 years of age to have an account with Phoenix Digital Trade.

You can open your trading account without having to deposit.

Withdrawal processing time takes a maximum of 50 minutes.

Your transaction history together with all the rest of your account activities may be accessed from the trading platform. Simply click the history button to access the information. You may need to use advanced filters to locate.

Upon login, click the Forgot your password? link under the button and enter your email address. A new password will be sent directly to your inbox and you can then log in and change the password in the Password page. If you do not remember which email address you used to open your trading account, please contact Customer Support.